16 articles in this Topic
- Does each box have a theme, and how does the voting work?
- Do you offer birthday specials?
- How and when do I vote for the titles, art and t-shirt I'd like to see?
- How can I manage my subscription?
- How does adding on items/removing items work?
- How does leveling up work?
- How does the Otaku Box work?
12 articles in this Topic
- How do I cancel?
- How do I cancel a box order?
- I accidentally cancelled! Can you restore my subscription?
- I canceled and was still billed. What's up with that?
- I cancelled my subscription. Do I still get the box I paid for?
- I don't have enough money for this month and I didn't cancel in time. What do I do?
- I don't want next month's box, when should I cancel?
2 articles in this Topic
9 articles in this Topic
- How can I access my account?
- How do I change my email for my account?
- How do I change my preferences?
- I cannot login to the account page. What do I do?
- I forgot my password. How do I reset it?
- When is an account created?
- Where do I login?
1 article in this Topic
8 articles in this Topic
- Do you ship to APO/FPO addressses?
- How long does shipping take?
- I need to change my address, how do I do that?
- My address was wrong. Can you send me another box?
- My box hasn't arrived yet. Can you help me?
- My box shows delivered, but I don't have it. Help!
- What countries do you ship to?
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