NOW TO MANAGE MY ACCOUNT?

• How can I access my anime crate account?

  To access your anime crate subscription account, follow the link here. If you already have an account activated, you need to use your subscription email and password to access your account. If you did NOT activate your account after receiving your order confirmation email, please contact me at...

• How can I download my digital product?

  All your digital downloads, freebies, and similar will be present under "My digital downloads" on your account. Click "Download Now" to download your digital product. If you have any issues, please contact me at support@theotakubox.com. Thank you for being a subscriber - Liz 🌸

• How can I update my payment method?

  1. Log in to your account HERE! 2. On your account, go to MY SUBSCRIPTIONS: 3. Go to your active subscription and click on SEE MORE DETAILS: 4. Go to Payment Details and click EDIT: 5. You will receive an email to update your Payment Method. If you are having trouble or need more info, pl...

• How do I change the email on my anime box account?

  The subscription app does not allow customers to change their subscription email. Please contact me at support@theotakubox.com. Thank you for being a subscriber. Liz 🌸