NOW TO MANAGE MY ACCOUNT?

  • How can I access my anime crate account?

    To access your anime crate subscription account, you need to follow a link here. If you already have an account activated, you need to use your subscription email and password to access your account. If you did NOT activate your account after receiving your order confirmation email, please con...
  • How can I download my digital product?

    All your digital downloads, freebies, and similar will be present under "My digital downloads" on your account. Click "Download Now" to download your digital product. If you have any issues, please contact me at support@theotakubox.com. Thank you for being a subscriber. Liz 🌸
  • How can I skip next month's anime box order?

    To skip next month's anime box order, log into your account here. 1. From the dashboard, go to My subscriptions: 2. On your active subscription, select "See more details": 3. Check the tabs Upcoming or Scheduled to skip the next incoming anime box: If you are having trouble or need help, p...
  • How can I update my payment method?

    1. Log in to your account HERE! 2. On your account, go to MY SUBSCRIPTIONS: 3. Go to your active subscription and click on SEE MORE DETAILS: 4. Go to Payment Details and click EDIT: 5. You will receive an email to update your Payment Method. If you are having trouble or need more info, pl...
  • How do I change my email for my anime box account?

    Login to your account and follow the image below: Make an update and click SAVE. If you need help, please contact me at support@theotakubox.com. Thank you for being a subscriber. Liz 🌸