How do I cancel a box order?

All orders / purchases are final. An order cannot be canceled in your customer account, only a subscription can be canceled. I ask that you make sure you are wanting a box before you complete your purchase. For multiple box orders, please contact me at support@theotakubox.com so I can assist you! I have no issue with refunding box orders if you have accidentally ordered multiple boxes.

Jul 24, 2021

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