HOW TO MANAGE MY SUBSCRIPTION?

• How can I resubscribe?

  You can resubscribe anytime you want. There are two ways: Go through the checkout and make a new subscription. Make sure not to make a new subscription the same month you canceled the previous one, as you will receive a double box. Contact me at support@theotakubox.com, and I'll reactivate your...

• How do I cancel my subscription?

  You can cancel at any time, there is no penalty or fee. Follow the instructions below: IMPORTANT: Canceling your subscription does not cancel your order! Please note that all The Otaku Box subscriptions are self-managed. You will be charged every month until/unless you cancel. Please reque...

• How do I skip a box?

  You can skip the next month's box by following the steps below:

• How do I update my billing information?

  To update or manage your billing info, please follow the steps below: If you run into any trouble while trying to update your billing info, please contact me here support@theotakubox.com. - Liz🌸

• How do I verify my age?

  You can use this LINK to verify your age and receive the Ecchi preference. 😊 -Liz 🌸

• I canceled my subscription. Do I still get the box I paid for?

  Absolutely! Canceling the subscription means you will not be billed again in the future, but it does not affect an order. Your anime box will be delivered to you. If you need more info or you need a confirmation/tracking number. Please contact me at support@theotakubox.com Thank you for being ...