How long does shipping take?

Shipping takes 9 - 21 days, depending on your location.

Usually, the box is delivered from the 5th to the 15th of the month. But there is always a possibility something can go wrong as it's international shipping.

There could be a flight delay, customs inspection, etc.

The most important is DON'T PANIC. If you don't receive the box, contact me, and I'll check the tracking number; contact my shipping manager and update you if there is a delay or provide you with a new box if the box is lost (YES, this can happen).

In most cases, You've set the wrong address :). Missing the apartment number or house number, wrong ZIP code, and similar will reflect with not receiving your box.

If you have an issue with shipping, please contact me at support@theotakubox.com.

Thank you for being a subscriber - Liz 🌸