Sometimes the boxes will show delivered one to two days before they actually are.
Please wait, and if the boxes do not show up, you will need to contact the local postal service (USA - USPS, Canada - Canada Post, France - La Poste, UK - Royal Mail, Australia - Australian Post, etc).
Also, check your apartment office, apartment postal boxes, neighbors, friends, or relatives that could have access to your mail.
If all else fails, contact me at support@theotakubox.com.
Thank you for being a subscriber - Liz 🌸